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Box Office, Ticket Policy, Theaters

TICKET SALES

TICKET ORDER FORM :

  • Click here to download a ticket order form.

On the Web:

  • Online orders with confirmation are available the next day at will call
  • For faster service, choose the e-ticket - which will be delivered to your e-mail account - and print out your ticket instantly
  • $1.00 service fee per ticket is applied to all online transactions except for Fast Pass tickets

By Phone:

  • 808-550-TIKS (8457)
  • Tickets go on sale: August 10 (Tues-Sat 11am-6pm)
  • Phone orders are available the next day at will call
  • Tickets are not mailed

By Fax:

  • 808-536-8192
  • Faxed requests are processed during box office hours (Tues-Sat 11 am-6pm) in the order received
  • All faxed orders recieved after 6pm will be processed the next business day.
  • Tickets are not guaranteed and distribution is based on seat availability
  • You will receive a confirmation call from the Honolulu Box-Office.
  • Tickets are not mailed

In Person at Honolulu BOX Office

  • Location: HBO 1188 Bishop Suite 609, Honolulu, HI 96813

In Person at LOBBY Box Office:

  • Members & General Public: August 24-26 (1 hour prior to first screening until start of last screening of the day)
  • Will call will be located at HIFF office starting Agust 23.
  • Location: At Guest Services Counter inside theater lobby of Regal Dole Cannery Stadium 18
  • For day-of-sales only

Rush Line

  • When all tickets for a screening have been distributed, rush lines are formed 1 hour prior to show time
  • 5 minutes before screening begins, tickets for empty seats become available to the rush line on a “first come, first served” basis for $10 per ticket (cash only)
  • Rush tickets tend to be in the first two rows; refunds will not be given for undesirable seats
  • Sitting on the steps inside the theater is strictly prohibited

Will Call

  • From August 10-22, pre-festival will call is located at the HBO
  • From August 24-26, will call is located at the LOBBY Box Office

THEATERS

Regal DOLE CANNERY

  • Address: 735B Iwilei Road, Honolulu, HI 96817
  • Parking: Validated parking in Dole Cannery Garage (enter on Pacific St.)
  • Map

Please arrive AT LEAST 30 MINUTES prior to each screening. Seating is not guaranteed for late arrivals.


NEW SPRING FAST PASS!

Get ‘Em and Go!

New for spring! Introducing the Spring Fast Pass! We have revamped our ticket offering to provide speed and convenience while ensuring that everyone with a ticket is admitted into screenings. With a Fast Pass, you can obtain tickets to popular films from a pool reserved exclusively for Fast Pass Holders. Your Fast Pass also entitles you to enter the theater first and get top choice in seat selection.

Support the Hawaii International Film Festival and purchase a Spring Fast Pass. Proceeds will go towards furthering HIFF’s mission to promote cultural understanding between the East and West through the art of cinema. At the same time, you will receive the speed, convenience, and priority treatment that the Spring Fast Pass provides!

Spring Fast Pass - $200

  • Non-transferable
  • Priority line for theater entry (fastest)
  • Percentage of tickets for each screening are held for Fast Pass Holders
  • Receive the festival guide before the general public
  • Fast Pass Holders must obtain a ticket for admission to screenings
  • 1 ticket per screening (up to 15 screenings)
  • Order your tickets online, in person, by fax, or by phone
  • Companion tickets can be purchased for $20 each allowing ticket holder into priority line (the ticket is good for 1 screening only and cannot be ordered online)
  • Valid only for the Spring Showcase (April 20-26, 2007)

ENTRY LINES

  • Priority Line (fastest)
  • Member Line (2nd fastest)
  • General Admission Line

TICKET PRICES

  • General Admission: $10
  • Military, Student & Senior (62+) With Valid ID: $9

DAY-OF- SALES

“Day-of-sales” refers to tickets that are for sale for that day’s screenings.


Theater Admittance

  • Fast Passes must be accompanied by tickets
  • Vouchers must be redeemed for tickets; they are not accepted for film admittance
  • To enter a screening, stand in the appropriate line that is indicated on your ticket AT LEAST 30 MINUTES prior to a film’s show time

Payment

  • Please make checks payable to Honolulu Box Office
  • Credit card statements will reflect a charge from Honolulu Box Office

REFUND & EXCHANGE POLICY

NO REFUNDS

  • Ticket exchanges must be made at the HIFF Box Office
  • $2.00 per ticket service fee is applied except for Fast Pass tickets and unless the film is cancelled or rescheduled
  • No exchanges on day of screening or for expired tickets

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