Box Office & Ticket Information

New! Box Office / Membership Frequently Asked Questions

BOX OFFICE LOCATIONS AND TIMES:

HIFF Box Office: March 18 – April 1
680 Iwilei Road, Suite 100
Honolulu, HI 96817
PH: 808-447-0577

HIFF Box Office: April 2 – 10
Regal Dole Cannery Stadium 18 & IMAX Foyer
735 Iwilei Road
Honolulu, Hawaii 96817

HIFF Box Office Hours:
Mar. 18 – Apr. 1
11:00 AM – 6:00 PM
The HIFF Box Office is closed on Sundays during this period.

April 2 – 10
60 minutes before the first screening until 15 minutes after the last screening begins.

 

TICKET AND FESTIVAL PASS INFORMATION

Ticket Prices
$10.00 HIFF Member
$12.00 Senior, Military, Student
$14.00 General Admission

Service fees:
No fee for online purchases for HIFF Members
$1.50 for online purchases per ticket
$1.00 for box office purchases per ticket

Payment methods:
All major credit cards
Check (Please make check payable to Hawaii International Film Festival)
Cash

Ticket pick-up:
Will Call — Purchase your tickets and pick them up at the HIFF Box Office.
E-Ticket — Purchase your tickets online and print them from home or save them on your smart phone.

Ticket exchange policies:

  • THERE ARE NO REFUNDS ON TICKETS.
  • Ticket exchanges must be made no later than 1 day before the screening.
  • A $2.00 service fee is charged per ticket.
  • Expired and day of tickets will not be exchanged.
  • If a screening is rescheduled or cancelled, patrons can exchange tickets for either a film playing that day or a ticket for the rescheduled date.

Vouchers are not film tickets and must be redeemed in person at the box office.

HIFF Flash Pass
$200 HIFF Member
$250 General Public

The HIFF Flash Pass allows the movie lover to watch unlimited films with no tickets required and priority seating over the HIFF Member line. There is a cap on seats available per theater, and seating is based on availability and is on a first come first serve basis.

HIFF Platinum Pass 
$450 HIFF Member
$500 General Public

The HIFF Platinum Pass gives the movie lover the ultimate festival experience. No waiting in line and a seat reserve are the benefits of this pass. LIMITED AVAILABILITY.

 

WHERE DOES ALL OF THIS HAPPEN?

The Regal Dole Cannery Stadium 18 & IMAX serves as the main hub for the Hawaii International Film Festival. The theater will provide parking validation that is good for 8 hours.

Regal Dole Cannery Stadium 18 & IMAX
735 Iwilei Road
Honolulu, Hawaii 96817

 

OTHER POLICIES INVOLVING TICKETS AND PASSES

Standby Line (Rush)

  • When all tickets for a screening have been distributed, standby lines are formed 1 hour prior to show time.
  • 5 minutes before screening begins, tickets for empty seats become available to the standby line on a “first come, first served” basis for $10 per ticket (cash only)
  • Standby tickets tend to be in the first two rows; refunds will not be given.

Theatre Policy & Admittance

  • To enter a screening, stand in the appropriate line that is indicated on your ticket AT LEAST 30 MINUTES prior to a film’s show time
  • Tickets must be scanned before entry to the theater and must display a validating stamp before entry into the theater is allowed. No patrons will be granted admittance to the theater without a stamped ticket.
  • Flash Passes do not guarantee seats if a screening is Rush.
  • Flash Pass holders do not need a ticket, but will require a wristband if a screening is labeled “Rush.”