Box Office & Ticket Information

New! Box Office / Membership Frequently Asked Questions

Festival Dates

Oahu: November 3 – 13, 2016

Big Island & Kauai: November 17 – 20, 2016

Oahu Box Office and Ticket Information

Tickets and flash passes can be purchased at the HIFF Box Office or online.

Member Advance Sales in-Person: Oct. 14
Member Advance Online Sales: Oct. 14

General Public Sales: Oct. 17

Box Office Hours
HIFF Box Office: Oct. 14 – Nov. 2
680 Iwilei Road, Suite 100
Honolulu, HI 96817
PH: 808-447-0577

HIFF Box Office: Nov. 3 – 13
Regal Dole Cannery Stadium 18 & IMAX Foyer
735 Iwilei Road
Honolulu, Hawaii 96817
PH: 808-447-0577

HIFF Box Office Hours:
Oct. 14 – 17 from 11:00 AM – 6:00 PM   Closed on Sunday
Oct. 18 – Nov 2 from 2:00PM – 6:00 PM   Closed on Sunday
Nov. 3 – 13 60 minutes before the first screening until 15 minutes after the last screening begins.

Ticket Prices (Including Opening | Centerpiece | Closing Films)
$10.00 HIFF Member Tickets
$12.00 Senior, Military, Student
$14.00 General Admission
All UHM and HPU screenings FREE, un-ticketed

Weekday Matinee Prices (films starting before 5:00 PM)
$10.00 Flat rate

Election Day Special
$2.00 off all tickets (Including matinee price)

Veterans Day Special
$10.00 for Military with ID
$8.00 Matinee pricing for Military with ID

Service fee per ticket
No fee for online purchases for HIFF Members
$1.50 for online purchases
$1.00 for box office purchases

HIFF FLASH PASS — The HIFF Flash Pass allows the movie lover to watch unlimited films with no tickets required and priority seating over the HIFF Member line. Visit or call the HIFF Box Office for more information. Seating is based on availability and is on a first come first serve basis.

Flash Pass Prices
$350 Pre-sale | $375 on-site during Festival for HIFF Members
$400 Pre-sale | $425 on-site during Festival General Public
Purchase Flash Pass HERE today!

Payment methods:
All major credit cards
Check (Please make check payable to Hawaii International Film Festival)

Ticket pick-up:
Will Call – All customers will have the option of picking up their tickets at the HIFF Box Office.
Print from home – For the ultimate in convenience, purchase your tickets online and print them from home.

Ticket Policy:
Ticket exchanges must be made no later than 1 day before the screening.
A $2.00 service fee is charged per ticket.
Expired and day of tickets will not be exchanged.
If a screening is rescheduled or cancelled, patrons can exchange tickets for either a film playing that day or a ticket for the rescheduled date.

Free Screenings & Events – Seating is based on a first come first served basis.

Vouchers must be redeemed in person at the box office for tickets; they are not accepted for film admittance and tickets are subject to availability.

Big Island Box Office and Ticket Information

Tickets to Big Island screenings at the Palace Theater in Hilo, Hawaii must be purchased through The Palace Theater and are available in person or by phone only.

Palace Theater Box Office
38 Haili Street
Hilo, HI 96720
PH: (808) 934-7010

Box Office Hours
10:00AM – 3:00PM Weekdays | Closed Holidays
Day of show before screening time

Ticket Prices
$7.00 Senior 55 or older, Student
$8.00 General Admission
More information is available at:

Kauai Box Office and Ticket Information

Tickets to Kauai screenings at the Waimea Theater in Waimea, Hawaii must be purchased through the Waimea Thaeter and are available in person or by phone only.

Waimea Theater Box Office
Historic Waimea Theater
9691 Kaumualii Highway
Waimea, HI 96796
PH: (808) 651-5744 (day)
PH: (808) 338-2027 (evening)

Ticket Prices
$10.00 General Admission

Waimea All-Access HIFF Pass
$100.00 Flat Rate

More box office and ticketing information is available at:


The Regal Dole Cannery Stadium 18 & IMAX serves as the main hub of the Hawaii International Film Festival. Most screenings will take place there with some other screenings, workshops and events taking place at satellite venues. The venue codes are: DOL, DDT, HPU, IBM, KAP, UHM. After the Festival ends on Oahu, HIFF heads to the Neighbor Islands, with screenings on the Big Island and island of Kauai (Nov 17-20), venue codes are PAL and WAI for these islands. Here is a list of all the HIFF venues this year:


Code: DOL
Regal Dole Cannery Stadium 18 & IMAX
735 Iwilei Road
Honolulu, Hawaii 96817

Code: DDT
Doris Duke Theater
900 S Beretania Street
Honolulu, HI 96814

Code: HPU
Hawaii Pacific University
Multipurpose Room 3
Aloha Tower Marketplace
1 Aloha Tower Drive
Honolulu, HI 96813

Code: IBM
IBM Building
1240 Ala Moana Boulevard
Honolulu, HI 96814

Code: KAP
Regal Kapolei Commons 12
4450 Kapolei Parkway
Kapolei, HI 96707

Code: UHM
University of Hawaii at Manoa
Art Auditorium
2535 McCarthy Mall
Honolulu, HI 96822

Big Island

Code: PAL
Palace Theater
38 Haili Street
Hilo, HI 96720


Code: WAI
Waimea Theater
9691 Kaumualii Hwy.
Waimea, HI 96796

Oahu Screenings Event layout

Theatre Policy & Admittance

  • To enter a screening, stand in the appropriate line that is indicated on your ticket AT LEAST 30 MINUTES prior to a film’s show time
  • Tickets must be scanned before entry to the theater and must display a validating stamp before entry to the theater is allowed. No patrons will be granted admittance to the theater without a stamped ticket from the line.
  • Flash passes do not guarantee seats if a screening is Rush.
  • Flash pass holders do not need a ticket, but will require a wristband if a screening is labeled “Rush.”
  • People with disabilities should notify the lobby door attendant if you are unable to stand for long periods.
  • Sitting on the steps inside the theater is strictly prohibited.

Standby Line (Rush)

  • When all tickets for a screening have been distributed, standby lines are formed 1 hour prior to show time.
  • 5 minutes before screening begins, tickets for empty seats become available to the standby line on a “first come, first served” basis for $10 per ticket (cash only)
  • Standby tickets tend to be in the first two rows; refunds will not be given for undesirable seats.

Doris Duke Theater (DDT)

The FILMMAKER IN FOCUS: KING HU screenings held at the Doris Duke Theater are presented by the Honolulu Museum of Art. Tickets for these screenings will be $10.00 GENERAL PUBLIC | $8.00 HONOLULU MUSEUM MEMBERS. Tickets must be purchased through the Museum, and may be purchased at