Box Office & Ticket Information

New! Box Office / Membership Frequently Asked Questions

2015 HIFF Spring Film Festival Box Office Information:
Tickets can be purchased at the HIFF Box Office or online.

Member Advance Sales in-Person: March 27  12pm-6pm
Member Advance Online Sales: March 27

General Public Sales: March 28 

HIFF Box Office location:

March 27 - April 9:
680 Iwilei Road, Suite 100
Honolulu, HI 96817
PH: 808-447-0577

April 10 - April 19:
In the front of Regal Dole Cannery Stadium 18 and IMAX

Box Office Hours of Operation:
March 27 – April 9: 12:00 PM – 6:00 PM

April 10 - April 19: 45 minutes prior to first screening until 10 minutes after the last film of the day begins.

Free Screenings: Unless indicated, free screenings are not ticketed events. Seating is based on a first come first served basis.

Ticket Prices:
$12.00 General Admission
$10.00 Senior (62+), Military, Student
$8.00 HIFF Ohana Member Tickets

There is a $1.50 service fee per ticket for online purchases, and $1.00 service fee per ticket for in-person purchases.

Will Call:

  • Located at the HIFF Box Office.


  • Please make checks payable to HIFF or Hawaii International Film Festival.
  • Credit card statements will reflect a charge from Hawaii International Film Festival

Standby Line (Rush)

  • When all tickets for a screening have been distributed, standby lines are formed 1 hour prior to show time.
  • 5 minutes before screening begins, tickets for empty seats become available to the standby line on a “first come, first served” basis for $10 per ticket (cash only)
  • Standby tickets tend to be in the first two rows; refunds will not be given for undesirable seats.

Theatre Policy & Admittance

  • Tickets must be scanned before entry to the theater and must display a validating stamp before entry to the theater is allowed. No patrons will be granted admittance to the theater without a stamped ticket from the line.
  • Flash passes do not guarantee seats if a screening is Rush.
  • Flash pass holders do not need a ticket, but will require a wristband if a screening is labeled “Rush.”
  • Disabled or Elderly guests should notify the lobby door attendant of which film they have come to watch, and they will be escorted into the theater before the crowd arrives.
  • Regal Dole Cannery Stadium 18 & IMAX and HIFF are not responsible for any lost or stolen property.
  • Sitting on the steps inside the theater is strictly prohibited.
  • Vouchers must be redeemed in person at the box office for tickets; they are not accepted for film admittance and tickets are subject to availability.
  • Flash Passes do not require tickets for entry – seat is not guaranteed.
  • To enter a screening, stand in the appropriate line that is indicated on your ticket AT LEAST 30 MINUTES prior to a film’s show time

Refund & Exchange Policy – NO REFUNDS

  • Ticket exchanges must be made at the HIFF Box Office
  • $2.00 per ticket service fee is applied unless the film is cancelled or rescheduled
  • No exchanges on day of screening or for expired tickets